PRIVACY POLICY

Latest review: 24 October 2018 (2^nd version)

Grupo Entreposto privacy policy complies with the rules of Regulation (EU) 2016/679, of the European Parliament and Council, dated 27 April 2016. 

Responsible for data processing

Entreposto Serviços – Gestão de Serviços Gerais, S.A. (Entreposto Serviços) is the entity responsible for personal data processing in all of Grupo Entreposto affiliates, making sure that it is done according to the Law.

Legal Basis and purposes of your personal data processing

Under the RGPD, all data processing activities must be legitimised by a legal basis. In this context, Entreposto Serviços and all affiliates of Grupo Entreposto, shall only use your data for the following purposes:

• Compliance with contractual and pre-contractual obligation
  • Management of the contractual and pre-contractual relation with our customers, which includes feedback to your questions and/or claims, calls for administrative reasons, vehicles and machinery registration and related procedures;
  • Providing assistance, warranty management, travel assistance services;
  • Providing information on technical campaigns, IPO date
  • Carry out product field actions.
  • Job applications.

• Legitimate interest, by Grupo Entreposto companies, namely in customizing and improving the customer’s experience through the improvement and development of the products and services provided:
  • Products and services marketing and communication;
  • Management and customer loyalty by conducting satisfaction surveys related to the purchase of vehicles, machinery and equipment or provision of assistance services;
  • Claim management;
  • Collection of statistics and consumer profile analysis.

Compliance with legal obligations,

• Responding to request for information regarding legal proceedings or requests from administrative authorities or other third parties, to detect and prevent fraud or to protect your interests or third parties’.

 Consent, if it has been expressly given

• Conduction of market studies and surveys, except for what is justified by a legitimate interest;

Conduction of customer commercial profiling and segmentation analysis based on the processing of biographical information, of the vehicle and use of the brand’s services, which enable to know or anticipate

Collected data

Collected personal data are reported at the time of collection and may be as follows:

• Contact Information: Name, Address, Mobile number, E-mail.
• Personal Information: Date of Birth, Marital Status, Household, Occupation, Bank Data.
• Identification Data: Tax Identification Number, citizen’s card number, customer number, contract number, among other.
• Vehicle Registration.

Rights of data subjects

Data subjects have the right, at any time and free of charge, with Entreposto Serviços to:

• Have access to their data;
• Ask for amendment of their data;
• Ask for anonymization or deletion of their data;
• Ask for limitation of their data processing;
• Oppose their data processing;
• Request portability of their data, to an entity designated by him;
• As for explanation on their data processing.

These rights may be exercised to the following e-mail addresses, according to the corresponding business area:

Vehicles (Entreposto Auto) - rgpd.auto@entreposto.pt

Machinery (Entreposto Máquinas) - rgpd.maquinas@entreposto.pt

Logistics (Entreposto Logística/Slog) - rgpd.logistica@entreposto.pt

Car auctions (SLR, Sociedade de Leilões) - rgpd.slr@entreposto.pt

Porsche Centre (Entreposto V.D.) - rgpd.evd@entreposto.pt

General (Entreposto Serviços) - rgpd.servicos@entreposto.pt

Or by mail to Entreposto Serviços – Gestão de Serviços Gerais, S.A., Av. Dr. Francisco Luís Gomes, No. 1, 3^th floor, 1800-177 Lisbon.

Data Transfer

The affiliates of Grupo Entreposto carry out the processing of personal data in their own name but they can also do that on behalf and representation of third parties, in the following situations: (1) on behalf of the national distributor of the brand of your vehicle, your machine, your equipment or parts acquired by you; (2) on behalf of financial institutions; (3) on behalf of insurers; (4) due to compliance with legal obligations to provide information requested by official entities; (5) tax, customs or other entities, in the context of procedures relating to the attribution of tax benefits, destruction of end-of-life vehicles or similar ones.

As a result of the previous paragraph, the affiliates of Grupo Entreposto may transmit your data to other affiliates of the same Group, to distributors in Portugal of new vehicle brands , machinery or equipment purchased by you and to the corresponding manufacturers, insurers, financial entities, official entities and end-of-life vehicle scrapping centres.

In situations not covered in the previous paragraph, we will not disclose your personal data, unless we have your express consent.

Should your personal data be shared with entities not located in the European Economic Area, the affiliates of Grupo Entreposto guarantee that they are obliged to comply with European legislation on the protection of personal data.

Cookies

This website uses cookies to provide better use by its visitors as well as to ensure that it is fully operational.

By using this website you are accepting the use of cookies as described in this policy as well as the use of cookies in other specific websites of Grupo Entreposto.

This cookie Policy is part of our Privacy Policy. For further information on us or on how we protect users’ information, please refer to our Privacy Policy.

What are cookies?

Cookie is a small text file which, although not collecting personal information that enable identification of the user, will store generic information on him, in the access device, that allows him to later use the sites more quickly and efficiently.

Cookies have specific functions, which may last the user’s session or extend after its closing, persistently, according to the function for which they are intended.

Cookies may be:

• Necessary - generally active only during the user’s session, allowing his identification, are essential to the operation of the services provided on the sites;
• For performance – active during the user’s session, or persistently, in order to improve the performance of the site, through analysis of how users use it;
• Functional - active during the user’s session, or persistently, so as to enable user in a more efficient and individualized navigation;
• For advertising – persistently active, but for a limited period of time, in order to collect user information on Internet browsing habits so that the advertising he sees, matches his needs and interests.

Deactivation of cookies

Most browsers allow users to view hosted cookies and delete them either individually or alternatively, block cookies on a particular website or all of them in general.

Defined preferences, including self-exclusion, are lost whenever cookies are deleted.  

For further information, please refer to Websites AboutCookies.org or Cookiecentral.com.

Analytics management

Our website uses Google Analytics and you may get more information on its privacy policies and how to delete your cookies by clicking on the following link:

http://www.google.com/analytics/learn/privacy.html  

Use of Cookies

This website does not use advertising cookies.

We let users know that the fact of removing or blocking cookies may affect their user experience and may limit access to some areas of the Website.

This cookie Policy may be reviewed at any time, in accordance with the technical evolution of our websites. When such changes are made, the review date at the top of the page will be changed too. The changed Cookie Policy will come into force as of the review date. We advise users of our website to review cookie Policies periodically so as to be informed about how we manage cookies.

Security of data

Grupo Entreposto implements technical and organizational measures appropriate to ensure the security of users’ personal data, in accordance with the Law.

Privacy Policy Changes

If deemed appropriate, Grupo Entreposto may update its Privacy Policy. Therefore, you should check it from time to time, in order to keep informed about how we protect your personal data. The use of the services provided in this site sets acceptance of the terms of this Privacy Policy and any updates thereto.

Data storage period

We will keep your personal data for a period of 10 years, which we consider to be the minimum required for the purposes they are intended for and it corresponds to the legal term set for keeping accounting documents.

Right of complaint with the supervisory authority

If you consider that your data are not being processed in accordance with applicable European and national law, you have the right to submit a complaint to a supervisory authority, namely the National Data Protection Commission - CNPD (Rua de São Bento No. 148-3º 1200-821 Lisbon - Tel: +351 213928400 - Fax: +351 213976832 - e-mail: geral@cnpd.pt).